Contact Info

Frequently Asked Questions

 

Am I eligible to get Meals on Wheels?

  • Seniors 60 years of age and older who are homebound and/or unable to shop, cook, and a resident of St. Clair County are eligible to receive Meals on Wheels.

 

How much does it cost?

  • The suggested donation is $2.50 a meal, but we recognize that some clients will not be able to afford the suggested donation. The liquid meals suggested donation ranges from $2.50 to $4.25 per meal and is billed at the end of the month.

 

What kind of food do you serve?

  • Because we prepare and deliver almost 1,000 meals per day, our program is based on a single menu per day. Over the course of a month, the meals will range from casseroles, fish, beef, turkey, and chicken. Each meal includes a protein, vegetable, starch, milk, and fruit.

 

I’m diabetic. Will I be able to get a diabetic diet?

  • Our meals are very well balanced. We require a doctor’s prescription that says the regular meals on wheels is acceptable. This is only one meal of the Daily Recommended Intake (DRI) per day.

 

I’m a vegetarian; do you have meals to accommodate my diet?

  • We do not provide vegetarian meals on a consistent basis.

 

Can I order what I like, or substitute for meals I don’t like?

  • We prepare over 1,000 meals per day, so we have a fixed menu each day. We are unable to accommodate other dietary preferences or restrictions. A different choice is offered whenever there is fish, pork, or liver on the menu.

 

Do I pay the driver every day?

  • You can pay the driver everyday if you wish. A donation envelope will accompany your meal once a week. Place whatever donation you can afford in the envelope and either give the envelope to your delivery driver or mail it back to us.

 

What if I can’t afford to send you any donation for my meal?

  • We will continue to deliver meals to you. Our program is not based on ability to donate for the meals. It is based on our clients’ need for balanced, hot meals that help to keep them independent and healthy. We accept any size donation for the meals.

 

How many days a week can I get meals?

  • We can deliver one hot meal per person per day Monday through Thursday. Some of our recipients receive meals for the whole week while others need meals only two or three days a week. Sometime during the week we will also deliver frozen meals for the weekend. These can be reheated in a microwave or conventional oven.

 

Can I call you every day to order for the next day?

  • No. Because we prepare so many meals each day and need to be careful of our food costs, we require that we have an established delivery pattern for each client. Of course, that pattern can be changed when necessary, with a minimum of 24 hours notice.

 

Can you deliver my meal for dinner?

  • Our meals are cooked in the morning and our delivery routes are designed to enable us to get the maximum number of meals to the maximum number of clients during a working day. Based on our current capacity, that means that meals are delivered anytime during the day.

 

What time of day will it be delivered?

  • It depends on where you live. Your route may get meals in the morning or in the afternoon. The meals will be delivered at about the same time every day.

 

Can you leave the meal at my doorstep or in a cooler if I am not home?

  • No. We deliver food and we cannot risk our clients’ health by leaving uneaten food un-refrigerated for an unknown period of time. We can leave the meal in your refrigerator if you are willing to leave your door unlocked, or we can leave it in a cooler if the cooler has ice and a note is left indicating so.

 

I am disabled. Can I get Meals on Wheels?

  • You are eligible to receive Meals on Wheels if you are 60 years of age or older, a St. Clair County resident, or are the spouse/companion of a 60+ senior who is receiving meals. Unfortunately, disability alone does not qualify you for this senior program.

 

How is the program funded? Isn’t Meals on Wheels a government program?

  • Meals on Wheels is a program of Council on Aging, Inc. serving St. Clair County, which is a private non-profit organization  established over 40 years ago to serve local seniors. Only 33% of our annual budget is provided by State and Federal funding under the Older Americans Act. The rest of the money we need each year is generated through donations, fundraising events, grants, and the County’s Senior Service Millage.